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percmane Author

Level 1

4 points

my phone is frozen while factory reset and isn't turning on

While factory resetting my iPhone, It froze mid way and won't budge. I've plugged in into iTunes and still no luck.

iPhone XS Max, iOS 12

Posted on Dec 30, 2020 5:59 PM

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Top-ranking reply

Level 10

125,177 points

Posted on Dec 30, 2020 6:05 PM

Start here: https://support.apple.com/en-gb/HT201412

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1 reply

Top-ranking reply

Level 10

125,177 points

Dec 30, 2020 6:05 PM in response to percmane

Start here: https://support.apple.com/en-gb/HT201412

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my phone is frozen while factory reset and isn't turning on

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