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I want to upgrade macos high sierra 10'13.6 to catalina or big sur but first i need to backup the computer. I'm using simple tech prodrive with plenty of storage available. I'm using the usb port. However, the backup stops before it is complete. I've tried many times.
Can anyone help?
iMac Line (2012 and Later)
Hey there rubycrownkinglet,
Thanks for reaching out to Apple Support Communities. We understand that you're having some issues backing up your Mac. We're happy to provide some assistance.
Let's follow the steps outlined in this helpful resource that relates to the issue you're having:
If you can't back up or restore your Mac using Time Machine
If you continue to experience issues, please reach out to us here: Get Support
We hope this helps.
Have a great day!
Hey there rubycrownkinglet,
Thanks for reaching out to Apple Support Communities. We understand that you're having some issues backing up your Mac. We're happy to provide some assistance.
Let's follow the steps outlined in this helpful resource that relates to the issue you're having:
If you can't back up or restore your Mac using Time Machine
If you continue to experience issues, please reach out to us here: Get Support
We hope this helps.
Have a great day!
Thanks for the help. I finally took the step to fully erase my external hard drive. I was hesitant to have no backup available. This must have given the drive enough room to back up the imac.
Now I'll finally upgrade from High Sierra to Catalina or Big Sur.
Thanks!
external hardrive backup wont complete anymore
