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jth2768 Author

Level 1

4 points

my new iMac went black

I just got a new iMac and started it up for the first time. Everything was going fine as it was updating the system software and then the screen went completely black. I waited for about 15 minutes thinking it was just taking some time to install the software but it was unresponsive. I tried to power it back on but it won't turn on. I even held the power button down for 10 seconds and still no response.i

Posted on Dec 31, 2020 10:32 PM

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rkaufmann87

Level 10

143,302 points

Posted on Dec 31, 2020 10:40 PM

If your Mac won't turn on

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my new iMac went black

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