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didem98 Author

Level 1

4 points

iPhone XS Max screen suddenly became green

I have Iphone XMax and suddenly my screen became green. Nothing is visible clearly and I can not see the screen. How can I solve this problem wtihout loosing and my data.

[Re-Titled by Moderator]

Posted on Jan 2, 2021 1:01 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Jan 2, 2021 1:13 AM

It sounds like a screen glitch, but we cannot diagnose that kind of issue remotely, sorry.

Try a forced restart of your device, using these instructions:--> Force restart iPhone – Apple Support

If the issue persists, make an appointment and have your iPhone inspected at an Apple Store or AASP among this list:--> Apple – Location Selector

If you don't have a backup (that's a severe negligence), inform the Apple technicians and they will do their best to keep your data, but they'll decline any responsibility about that matter.

Regards and best of luck

Giulio

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iPhone XS Max screen suddenly became green

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