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Ore2 Author

Level 1

4 points

My new M1 Macair battery suddenly went to 1%. Would not charge and when I restarted, now won%E2%80%99t turn on. Help!

My new M1 Macair battery suddenly went to 1%. Would not charge and when I restarted, now won’turn on. Help!

MacBook

Posted on Jan 2, 2021 3:41 AM

Top-ranking reply

kaz-k

Level 9

50,232 points

Posted on Jan 2, 2021 4:57 AM

Hi,

You'd better contact Apple Support to tell them about the circumstance you face with now or make Genius Bar reservation if your neighborhood retail Apple Store is open or find near you opened Apple Authorized Service Provider to be examined your MacBook Air.

Contact Apple for support and service - Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector

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My new M1 Macair battery suddenly went to 1%. Would not charge and when I restarted, now won%E2%80%99t turn on. Help!

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