Не работает камера на Iphone 7 plus.

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Level 1

9 points

Не работает камера на Iphone 7 plus.

Открываю приложение камера выходит черный экран, хотя фронтальная камера работает нормально. Так же не работает вспышка. Прошу разобраться с этой ситуацией, уже какой день не работает.

iPhone 7 Plus, iOS 14

Posted on Jan 4, 2021 8:40 AM

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Answer 1

Chris_D13

Community Specialist

Jan 6, 2021 7:43 PM in response to Yernar192

Hi Yernar192,

Thanks for following up and confirming the camera is opening to a black preview, and the flash isn't working.

Does the issue persist with other apps? If so, seek service to have your iPhone inspected, as it sounds like there may be a hardware issue:

Kind regards.

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Answer 2

Chris_D13

Community Specialist

Jan 6, 2021 11:59 AM in response to Yernar192

Hi Yernar192,

Thank you for using the Apple Support Communities. You've posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.

Thanks!

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Answer 3

Yernar192 Author

Level 1

9 points

Jan 6, 2021 12:03 PM in response to Chris_D13

The camera does not work on the Iphone 7 plus.

I open the camera app and a black screen comes out, although the front camera is working fine. The flash doesn't work either. I ask you to deal with this situation, it has not worked for a day.

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Answer 4

Yernar192 Author

Level 1

9 points

Jan 9, 2021 3:15 AM in response to Chris_D13

Chris, what should I do? Today the center went to the repair, they said to buy a camera separately. It costs $ 100-150. What should I do? How to solve this problem? Maybe I need to upgrade my iPhone back to ios 13?

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Answer 5

Yernar192 Author

Level 1

9 points

Jan 7, 2021 4:10 AM in response to Chris_D13

Thanks for the answer. The camera on my Iphone 7 plus works on Instagram, Snapchat but not on the camera app.

In fact, I did not drop the phone, so it could not break.

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Не работает камера на Iphone 7 plus.

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