You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My son lost his ipod.

My son lost his ipod. I am trying to enter in his icloud account to his brother's ipod he does not use anymore. I can not remember the password and I don't have the ipod in order to complete 2 step code. Can someone not reset the password with a temp instead of waiting?


Posted on Jan 4, 2021 1:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2021 1:45 PM

For the Apple ID password, enter the Apple (iCloud) ID and click Forgot Password. See if you can get an email option if necessary.


Apple ID - Manage            


Apple ID – Forgot Password            


Do you need a verification code? See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

1 reply
Question marked as Top-ranking reply

Jan 4, 2021 1:45 PM in response to sproctor47

For the Apple ID password, enter the Apple (iCloud) ID and click Forgot Password. See if you can get an email option if necessary.


Apple ID - Manage            


Apple ID – Forgot Password            


Do you need a verification code? See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

My son lost his ipod.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.