Locked out iPad forgot passcode

joycefromdaphne wrote:

Don’t know passcode, if I ever had one. Followed instructions, but computer takes longer than 15 minutes. Next step?

YOu need to do this If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

joycefromdaphne wrote:

Apple Support internet said to turn off, then hold home button while connecting to computer. My choices were to update restorer or restore. Tried both. After 15 minutes it h.as to start over. My computer is old and slow. Havent used in 7 months/. Prefer iPad. What am I doint wrong?

follow steps here If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

joycefromdaphne wrote:

I think you directed me to where I have worked all day. My computer does not complete its job before the 15 minutes. I have started over several times because of this. What do I do next.

Sorry doesn't complete what? Are you putting your device in recovery mode so it restores to factory settings