You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I just upgraded to MacOS Catalina. Now my HP 5590 Scanjet won't operate. I've tried through the HP EasyScan and the Printer/Scanner option in settings on my iMac with the same results.
The error message is (com.apple.imagecapture error 704.) What can I do to get the scanner working again. -- Pat
iMac 21.5″, macOS 10.15
pat from west palm beach wrote:
I just upgraded to MacOS Catalina. Now my HP 5590 Scanjet won't operate. I've tried through the HP EasyScan and the Printer/Scanner option in settings on my iMac with the same results.
The error message is (com.apple.imagecapture error 704.) What can I do to get the scanner working again. -- Pat
reference:
https://support.apple.com/guide/mac-help/solve-printing-problems-on-mac-mh14002/10.15/mac/10.15
you can also try reset print system if necessary:
If you still have an issue, delete the existing printer in
> System Preferences> Printers & Scanners, and add it again.
Connect an AirPrint printer to a Wi-Fi network - Apple Support.
https://support.apple.com/en-us/HT201900
If you are still at a loss: https://123.hp.com/us/en/
If you can't find an updated driver for your printer give the open-source, free Gutenprint driver a try.
http://gimp-print.sourceforge.net/MacOSX.php
pat from west palm beach wrote:
I just upgraded to MacOS Catalina. Now my HP 5590 Scanjet won't operate. I've tried through the HP EasyScan and the Printer/Scanner option in settings on my iMac with the same results.
The error message is (com.apple.imagecapture error 704.) What can I do to get the scanner working again. -- Pat
reference:
https://support.apple.com/guide/mac-help/solve-printing-problems-on-mac-mh14002/10.15/mac/10.15
you can also try reset print system if necessary:
If you still have an issue, delete the existing printer in
> System Preferences> Printers & Scanners, and add it again.
Connect an AirPrint printer to a Wi-Fi network - Apple Support.
https://support.apple.com/en-us/HT201900
If you are still at a loss: https://123.hp.com/us/en/
If you can't find an updated driver for your printer give the open-source, free Gutenprint driver a try.
http://gimp-print.sourceforge.net/MacOSX.php
The paid, 64-bit VueScan Professional supports the HP ScanJet 5590 without any HP drivers or software installed. Download and give it a try, and see if it gets the job done without any further fussing around with HP.
In 2010, I purchased VueScan Professional to drive an already at that date unsupported Canon Scanner. I have never paid the vendor for updated software support, and the current VueScan version still drives that Canon scanner on Big Sur 11.1. I receive no benefit from this vendor for mentioning their product.
Error with HP Scanjet 5590
