Closed captions
Hi, I’m in Ireland watching the RTÉ app through Apple TV and there are closed captions which I can’t get rid of. I’ve turned off subtitles in Apple settings. Any help is appreciated.
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What is your model Apple TV? Identify your Apple TV model - Apple Support
Control what’s playing on Apple TV - Apple Support
- Turn subtitles and closed captioning on or off (if available) during playback
Use subtitles and captioning on Apple TV - Apple Support
- Set the default behavior across newly launched apps.
Any good app should follow the interface guidelines to make features work roughly the same as in all other apps.
How to contact an app developer - Apple Support
Try this for any misbehaving app:
- Force-quit the app, then relaunch and try again.
- If the issue persists, restart the device, then relaunch and try again.
- If the issue persists, delete the app, re-download and try again.
- If the issue still persists, then contact the app developer for further assistance.