You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

wgbrewer Author

Level 1

4 points

Disabled iPhone

My dad has brain cancer and has accidentally locked his iPhone 8 Plus by mistyping the passcode too many times. He does not have his photos backed-up and we do not want to lose them as they go back years and he will soon pass. Those pictures are precious to us. I am his son whom he is living with and I know the passcode. I just need opportunity to enter it. What can I do? There has to be another way other than resetting the passcode and losing all his photos. Please help!

iPhone 8 Plus, iOS 14

Posted on Jan 9, 2021 8:51 PM