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Apple bill a consistently debited from my account

I have seen over £100 has been debited since 29th December from my phone in separate transactions named apple bill.

I have not authorised this amount to be debited and have removed my card from my phone . I need this money refunded as soon as possible and the bank will not assist me until I have discussed the issue with apple directly.

any help will be appreciated

iPhone 8, iOS 14

Posted on Jan 10, 2021 6:00 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2021 7:00 AM

See the Apple Support article(s) below. Link to contact Apple Support in the article.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.  

1 reply
Question marked as Top-ranking reply

Jan 10, 2021 7:00 AM in response to Elleykirkham

See the Apple Support article(s) below. Link to contact Apple Support in the article.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.  

Apple bill a consistently debited from my account

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