You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Beats with lightning connection headphones not supported with my IPhone 12?

I plugged in my Wired Beats headphones into my IPhone 12 and a message pops up saying “ this accessory is not supported with this device.” Are my headphones messed up or is this change? The headphones have the lightning connection not the 3.5mm connection.

Posted on Jan 10, 2021 9:03 AM

Reply
1 reply

Jan 12, 2021 12:38 PM in response to Dexs_Lab

Hey there Dexs_Lab,


We'd like to help get your Beats working with your iPhone.


Here's what to do If you see an ‘Accessory may not be supported’ alert. This includes the step for checking the website for your Beats model as it'll list compatible devices. As it's using a Lightning connection, it's likely that it'll work with your iPhone 12.


If you need more help, we recommend reaching out to Apple Support here: Get Support


Take care!

Beats with lightning connection headphones not supported with my IPhone 12?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.