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Have downloaded an album from Amazon. Have moved it into itunes and it is definitely there with my other music. However, itunes cannot see it.

What's the solution? The reason I used Amazon was that itunes store did not have this album.

Posted on Jan 11, 2021 12:43 AM

Reply
4 replies

Jan 12, 2021 7:35 PM in response to CrispinDry

Hi CrispinDry,


We'd love to assist you with resolving your missing music concern. First, can you tell us what you mean by it being there, but iTunes cannot see it? Is the song in the library, but greyed out? Does it show an error when you try to play it?


Also, let's complete the steps listed here: If songs are missing from your music library after you turn on Sync Library to try to resolve the issue.


Take care!


Have downloaded an album from Amazon. Have moved it into itunes and it is definitely there with my other music. However, itunes cannot see it.

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