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trackpad

the trackpad of my new MacBook Pro is not working properly, what should I do?

MacBook Pro 13″, macOS 11.1

Posted on Jan 11, 2021 7:39 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2021 8:11 AM

ggbrillantes wrote:

the trackpad of my new MacBook Pro is not working properly, what should I do?


If it is brand new you have a limited 14-days to return for a full refund or exchange for one that works out of the box

Call Customer Support (800) MY–APPLE (800–692–7753)



If you are past that, it would be good to know what exact Mac, and what exactly is not working properly—


Have you made any adjustment to make the trackpad work for you better?


>System Preferences>Trackpad


Apple Support Video: How Apple's Force Touch Trackpad Works - YouTube

https://www.youtube.com/watch?v=0ED327JEk7I


How to use the Force Touch trackpad - Apple Support

https://support.apple.com/en-us/HT204352


Use Multi-Touch gestures on your Mac - Apple Support

https://support.apple.com/en-us/HT204895


Change how your trackpad works with Mac - Apple Support

https://support.apple.com/guide/mac-help/change-the-way-your-trackpad-works-mchlp1226/mac


Turn on "three finger drag" for your Force Touch trackpad - Apple Support

https://support.apple.com/en-us/HT204609


Change Mouse & Trackpad preferences for accessibility on Mac

https://support.apple.com/guide/mac-help/change-mouse-trackpad-preferences-unac899/mac

1 reply
Question marked as Top-ranking reply

Jan 11, 2021 8:11 AM in response to ggbrillantes

ggbrillantes wrote:

the trackpad of my new MacBook Pro is not working properly, what should I do?


If it is brand new you have a limited 14-days to return for a full refund or exchange for one that works out of the box

Call Customer Support (800) MY–APPLE (800–692–7753)



If you are past that, it would be good to know what exact Mac, and what exactly is not working properly—


Have you made any adjustment to make the trackpad work for you better?


>System Preferences>Trackpad


Apple Support Video: How Apple's Force Touch Trackpad Works - YouTube

https://www.youtube.com/watch?v=0ED327JEk7I


How to use the Force Touch trackpad - Apple Support

https://support.apple.com/en-us/HT204352


Use Multi-Touch gestures on your Mac - Apple Support

https://support.apple.com/en-us/HT204895


Change how your trackpad works with Mac - Apple Support

https://support.apple.com/guide/mac-help/change-the-way-your-trackpad-works-mchlp1226/mac


Turn on "three finger drag" for your Force Touch trackpad - Apple Support

https://support.apple.com/en-us/HT204609


Change Mouse & Trackpad preferences for accessibility on Mac

https://support.apple.com/guide/mac-help/change-mouse-trackpad-preferences-unac899/mac

trackpad

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