You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My HP 8610 will not scan to my macbook pro
MacBook Pro 15″, macOS 11.1
Consider linking your printer via USB to the computer, and see if it is recognized by Image Capture.
If not, verify that its scanner drivers are available for your installed Mac OS by contacting hp.com/support
Consider linking your printer via USB to the computer, and see if it is recognized by Image Capture.
If not, verify that its scanner drivers are available for your installed Mac OS by contacting hp.com/support
Hi SCPO69,
We appreciate you reaching out through Apple Support Communities for help with your HP printer and MacBook Pro. We're happy to help in any way we can.
As this is occurring with a third-party peripheral, you may want to reach out to HP Support directly. First, let's go over some troubleshooting steps to ensure your Mac itself is working as expected.
If you haven't had an opportunity to remove and then re-add your printer, we recommend doing so now. Here's a guide with the recommended steps:
If you find that the issue persists, the following information from HP may help:
HP Customer Support - Knowledge Base
If you continue to have any issue, reach out to HP directly.
Have a great day!
my hp 8610 will not scan to my macbook pro
