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HP Easy Scan no longer scans more than one page after upgrade to Big Sur

HP Easy Scan no longer scans more than one page after upgrade to Big Sur. How do I fix this problem? Thank you for your time!

MacBook Pro 13″, macOS 10.14

Posted on Jan 13, 2021 4:13 PM

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Question marked as Top-ranking reply

Posted on Jan 14, 2021 8:52 AM

The HP LaserJet Pro MFP M227 fdw is supported by Apple's built-in AirPrint when networked wired or wirelessly. There is no need for HP sourced software or drivers.


With your device powered and networked, visit System Preferences -> Printers & Scanners. Right-click on your HP icon and select Reset printing system…. This will start the process of removing and re-adding your MFP, and instead of selecting HP driver information, you should see AirPrint offered. Select AirPrint and re-add the MFP. It should now print, and other functionality for it should be accessible on the Printers & Scanners panel, or within the Options panel.

6 replies
Question marked as Top-ranking reply

Jan 14, 2021 8:52 AM in response to tishka

The HP LaserJet Pro MFP M227 fdw is supported by Apple's built-in AirPrint when networked wired or wirelessly. There is no need for HP sourced software or drivers.


With your device powered and networked, visit System Preferences -> Printers & Scanners. Right-click on your HP icon and select Reset printing system…. This will start the process of removing and re-adding your MFP, and instead of selecting HP driver information, you should see AirPrint offered. Select AirPrint and re-add the MFP. It should now print, and other functionality for it should be accessible on the Printers & Scanners panel, or within the Options panel.

Jan 13, 2021 4:19 PM in response to tishka

Contact HP support. They are responsible for their own software. Have you visited 123.hp.com and entered your device model info to see if there are updates issued by HP since Nov 2020 for your device when you have selected macOS 11 in operating systems?


We might be able to help somewhat if you didn't keep the device model number anonymous.

HP Easy Scan no longer scans more than one page after upgrade to Big Sur

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