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Level 1

4 points

Frozen iMac

My iMac froze and it will not go pass the loading bar. How can I reset it?

Posted on Jan 14, 2021 7:10 PM

Top-ranking reply

Level 10

143,982 points

Posted on Jan 14, 2021 7:38 PM

Please click https://support.apple.com/en-us/HT207019 if that does not help, then I'm afraid you have a hardware issue and need to contact your local Apple Authorized Service Provider. If you don't know where your local Apple Authorized Service Provider is, please click Apple Authorized Service Provider Locator (AASP) & Genius Appointment

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