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howto find previous owner of an iphone

how to find previous owner of an iPhone. i bought iPhone XR second hand and now after software update find my iPhone is on.. now i don't know what to do, plz help


iPhone XR, iOS 14

Posted on Jan 15, 2021 12:52 PM

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Question marked as Top-ranking reply

Posted on Jan 15, 2021 2:55 PM

Does your screen look something like this (with the ID hint being not yours)? -


If a used iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it).

 

If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you, nor find the previous owner for you, and neither can the websites that offer to unlock it for a fee: these are scams.

11 replies
Question marked as Top-ranking reply

Jan 15, 2021 2:55 PM in response to shani5556

Does your screen look something like this (with the ID hint being not yours)? -


If a used iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it).

 

If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you, nor find the previous owner for you, and neither can the websites that offer to unlock it for a fee: these are scams.

howto find previous owner of an iphone

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