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User profile for user: RolandGonzalez
RolandGonzalez Author
User level: Level 1
4 points

So I got a new phone and I can’t use my old number to verify the account

So I got a new phone and I can’t use my old number to verify the account


Posted on Jan 17, 2021 1:34 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,603 points

Posted on Jan 17, 2021 1:49 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   



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So I got a new phone and I can’t use my old number to verify the account

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