PASSCODE

You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Use of a PC or Mac is unavoidable.

If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store - or an Apple Authorised Service Provider - will be delighted to assist.

Visit an Apple Store or Authorized Apple Service Center and seek assistance there.

And please do not shout at us (which you have done by using all capital letters).