You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't connect my AirPods to my iPhone 6

I can not connect my airpod gen 1 to my iPhone 6




[Re-Titled by Moderator]


Posted on Jan 20, 2021 10:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2021 5:25 AM

Hi zikiea,


AirPods Gen 1 requires an iPhone with iOS 10 or later. Make sure that you are on the latest version of iOS. Check the version of iOS by going into Settings > General > About and your iOS version will be shown under Software Version.

If your iPhone's software is outdated, please update it to the latest version of iOS: Update your iPhone, iPad, or iPod touch - Apple Support


If you are still unable to connect to your AirPods despite being on the latest version of iOS, please reset your AirPods: Reset your AirPods - Apple Support


Hope these helps :)

~ Bernard

2 replies
Question marked as Top-ranking reply

Jan 21, 2021 5:25 AM in response to zikiea

Hi zikiea,


AirPods Gen 1 requires an iPhone with iOS 10 or later. Make sure that you are on the latest version of iOS. Check the version of iOS by going into Settings > General > About and your iOS version will be shown under Software Version.

If your iPhone's software is outdated, please update it to the latest version of iOS: Update your iPhone, iPad, or iPod touch - Apple Support


If you are still unable to connect to your AirPods despite being on the latest version of iOS, please reset your AirPods: Reset your AirPods - Apple Support


Hope these helps :)

~ Bernard

I can't connect my AirPods to my iPhone 6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.