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phone call

I just got a phone call recording saying that my icloud has been compromised and to press 1, etc. Is this really from Apple Support?

Posted on Jan 22, 2021 2:25 PM

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Question marked as Top-ranking reply

Posted on Jan 22, 2021 2:26 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

4 replies
Question marked as Top-ranking reply

Jan 22, 2021 2:26 PM in response to earlj23

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

phone call

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