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Forgot password

I try to change my password, but when I put my Apple ID send me to a verification phone number and I don’t have that phone number any more and I didn’t not remember the number I don’t know what can I do...?

iPhone 7 Plus, iOS 14

Posted on Jan 22, 2021 5:19 PM

Reply
4 replies

Jan 22, 2021 5:46 PM in response to Isaacrivas

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

Forgot password

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