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AppleTV doesn't connect with the iTunes store

2nd gen AppleTV doesn't connect with the iTunes store

Apple TV (2nd gen)

Posted on Jan 23, 2021 10:07 AM

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Question marked as Top-ranking reply

Posted on Jan 24, 2021 5:45 AM

If you try to sign in, but it reverts back to try the same thing again,

then the issue may be two-factor authentication.


If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

2 replies
Question marked as Top-ranking reply

Jan 24, 2021 5:45 AM in response to pamela s.

If you try to sign in, but it reverts back to try the same thing again,

then the issue may be two-factor authentication.


If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

AppleTV doesn't connect with the iTunes store

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