You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock question, original ipad

The ipad I was gifted is from someone who passed away, now I can’t unlock it, what can be done? This is a first generation IPAD

iPad Pro 11-inch Wi-Fi

Posted on Jan 23, 2021 3:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2021 3:32 PM

First:

How to request access to a deceased family member's Apple accounts - Apple Support


Then follow the Activation Lock article linked above your post.


8 replies

Jan 23, 2021 5:55 PM in response to Returnofthemac82

Forget this iPad.

It is nearly 11-years old and is obsolete!

It cannot be upgraded/updated any farther than iOS 5.1.1. and Apple ended support for this very first, 2010 iPad by 2012.

There are, virtually, NO more third apps for this old an iPad and other features, such as a very old Safari Web browser, are far too old and a security risk and cannot be trusted to be used on the Internet, any longer!


That iPad is far too old.


Sorry.


If you need/want an iPad with an up to date iPadOS with access to current, updated apps, then you really need to seriously consider a new iPad model OR a much, MUCH “newer” and less expensive, used iPad models, from better known, trusted Apple product/device retailers/resellers, capable of running the latest iPadOS versions.

There are plenty of newer, older iPad models that can run the latest, current versions of iPadOS.



Sorry & Best of Luck to You!

Activation lock question, original ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.