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Level 1

4 points

Problem

I can’t download apps because it says “verification code required” why is that ?

iPhone XR, iOS 14

Posted on Jan 23, 2021 9:13 PM

Top-ranking reply

Level 10

684,525 points

Posted on Jan 24, 2021 10:56 AM

Do you have 2 Factor Authentication enabled on your Apple ID?

See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.

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