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Lines on iPad mini screen

My iPad mini 3 has developed lines on part of the screen. Any advice?


iPad mini 3, iOS 12

Posted on Jan 24, 2021 11:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2021 11:38 AM

We, just users like you, cannot diagnose that kind of issue remotely, sorry.

To check if it is a temporary glitch, try a forced restart of your iPad:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


If the issue persists, it might be a screen failure. Make an appointment at an Apple Store or AASP and have your device inspected. After checking it out, they'll give you all the available options.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Jan 24, 2021 11:38 AM in response to Jgreear

We, just users like you, cannot diagnose that kind of issue remotely, sorry.

To check if it is a temporary glitch, try a forced restart of your iPad:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


If the issue persists, it might be a screen failure. Make an appointment at an Apple Store or AASP and have your device inspected. After checking it out, they'll give you all the available options.

Regards

Giulio

Lines on iPad mini screen

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