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I have a new iPad and the update is 9.3.5. It won't update to 10 so I can install games that needs the 10 update.

How can I update my new iPad from 9.3.5 to 10 if my iPad says it is already updated.

iPad, iOS 9

Posted on Jan 27, 2021 7:35 AM

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Question marked as Top-ranking reply

Posted on Jan 27, 2021 7:42 AM

iOS 10 is only compatible with these devices: iOS 10 is compatible with these devices - Apple Support

5 replies

Jan 27, 2021 8:19 AM in response to jjackson1125

Your “new” iPad is actually very old - and obsolete. iPad2 was launched in 2011, iPad3 and iPad mini1 in 2012.


iPad2, iPad3 and iPad mini1 can only be updated to iOS 9.3.5 (WiFi Only models) or iOS 9.3.6 (WiFi & Cellular models).


Apple ended update support for these models in September 2016. Your iPad cannot be updated to iOS 10 or later major versions of iOS, as the internal hardware does not meet the minimum technical requirements for new versions of iOS/iPadOS. This limitation cannot be bypassed; these are 32-bit architecture devices, whilst all recent versions of iOS/iPadOS are designed for 64-bit hardware platforms. iPad2, iPad3 and iPad mini1 obsolete.


You may wish to consider that compatible Apps for your iPad are increasingly difficult to find - as third-party developers are increasingly dropping support for older versions of iOS preceding iOS11/12/13. As older versions of Apps are removed from the Apple App Store, you’ll not be able to (re)download or install them - which may severely limit the usefulness and utility of your iPad. As such, if you want or need to access most current Apps, requiring more recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model.


Of current models, even the entry-level iPad8 has specifications and capabilities that will massively outperform you current iPad - and is compatible with the vast majority of current Apps. Other models are more powerful still.


I hope this information provides helpful and succinct clarity as to your available options - and the limitations of your current iPad.


Feb 21, 2021 8:37 AM in response to minnie146

Your iPad is updated to its max iOS version.


Sorry.


Your iPad is too old for any more upgrades/updates, any longer.


Sorry.


If you need/want an iPad with an up to date iPadOS with access to current, updated apps, then you really need to seriously consider a new iPad model OR a much, MUCH “newer” and less expensive, used iPad models, from better known, trusted Apple product/device retailers/resellers, locally or online, capable of running the latest iPadOS versions.

There are plenty of newer, older iPad models that can run the latest, current versions of iPadOS.



Sorry & Best of Luck to You!

I have a new iPad and the update is 9.3.5. It won't update to 10 so I can install games that needs the 10 update.

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