You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV 4K to TVios

Since upgrading my Apple TV 4K to TVios 14.4 - I have no sound on Netflix, Prime Video or AppleTV App via my soundbar. Sound for other apps eg Iview, SBS on demand is OK

Apple TV HD, tvOS 14

Posted on Jan 27, 2021 1:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2021 5:00 PM

Check the Audio Format, as output by the Apple TV,

and verify that it matches the speaker setup.


If your soundbar supports PCM Multichannel over HDMI, then leave the setting at Auto.

If your soundbar supports Dolby Digital 5.1 over optical, then change the setting to Dolby Digital 5.1.

If your soundbar supports Stereo over wireless, then try changing the setting to Stereo.

3 replies
Question marked as Top-ranking reply

Jan 27, 2021 5:00 PM in response to B48urr

Check the Audio Format, as output by the Apple TV,

and verify that it matches the speaker setup.


If your soundbar supports PCM Multichannel over HDMI, then leave the setting at Auto.

If your soundbar supports Dolby Digital 5.1 over optical, then change the setting to Dolby Digital 5.1.

If your soundbar supports Stereo over wireless, then try changing the setting to Stereo.

Apple TV 4K to TVios

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.