You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Scam possibility

I have just received a robo call saying my I cloud account has been breached. Press one to speak to Apple support... has anyone else received this call? What should I do. I did not press one of course.

iPhone SE, iOS 14

Posted on Jan 29, 2021 8:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 29, 2021 8:42 AM

Definitely a scam attempt.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


1 reply
Question marked as Top-ranking reply

Jan 29, 2021 8:42 AM in response to PaulaDJC

Definitely a scam attempt.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Scam possibility

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.