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How to enter voucher code to a subscription

When I signed up for my iFit account it came with a voucher code good for a year. I received another gift card for iFit at Christmas time that is good for 1 year iFit. When you add the voucher code onto your current account it should extend your membership by another year. But ifit says a third party vendor now has my subscription which is Apple. Why can’t I add another voucher code to my membership????

Apple only gives me the option to renew the subscription at some outrageous inflated amount and nowhere to enter a voucher code?? Does anyone have any thoughts on this or what I should do????

Please help!!!!

iPad Air, iOS 12

Posted on Jan 29, 2021 11:29 AM

Reply
1 reply

Feb 1, 2021 8:17 AM in response to Conover321

Hi  Conover321,


Thanks for coming to Apple Support Communities for help today. It sounds like you received a gift card fro iFit but you're being billed by Apple for the service.


To use the iFit gift card you'd need to cancel the App Store subscription: How to cancel a subscription from Apple. Then, you'd need to resubscribe directly from iFit with the gift card.


Have a fantastic day!


How to enter voucher code to a subscription

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