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Level 1

8 points

iPhone 11 data not working when on a call or zoom

The mobile data or cellular data on the phone drops from LTE to 3G when on a call, and the internet no longer works.

Is there a solution for this issue?

Posted on Jan 29, 2021 7:19 PM

Top-ranking reply

Community+ 2024

Level 10

414,030 points

Posted on Jan 29, 2021 9:14 PM

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

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