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Need to unlock an iPad

My mom give me her old iPad as a gift after she gets a new one but she doesn’t remember her apple email or password she used before.

Posted on Jan 30, 2021 3:05 PM

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Question marked as Top-ranking reply

Posted on Jan 30, 2021 3:16 PM

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If you forgot your Apple ID - Apple Support


otherwise, your mum needs to get into contact with apple and present proof of ownership

https://getsupport.apple.com/ and or Genius Bar Reservation and Apple Support Options - Apple

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Need to unlock an iPad

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