You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

SamuraiMark Author

Level 1

7 points

Download link for Catalina does not work. "Cannot connect to app store"

Is there a way to download Catalina directly? Clicking the download link here:

https://support.apple.com/en-us/HT211683

results in an error:

MacBook Air 13″, macOS 11.1

Posted on Jan 30, 2021 5:00 PM

Top-ranking reply

SamuraiMark Author

Level 1

7 points

Posted on Jan 30, 2021 5:05 PM

Turns out this is somehow related to Firefox. Opening the link in Firefox results in the above error in the App Store. Opening the same link in Safari works just fine. Of course, I wouldn't of had this problem if Safari wasn't crashing on me all the time forcing me to switch browsers. One of many reasons I hope I can go back to Catalina.

Related: not sure why this is but if I search for macOS or Catalina in the App Store I do not find Catalina, or any other version to download.

View in context

Download link for Catalina does not work. "Cannot connect to app store"

Similar questions