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I have had aa new IPhone 11 through AT&T for 2 days. The phone is randomly shutting downon its own (black screen with Apple logo). I have installed all IOS 14.4 and all app updates. I have also reset the phone multiple times and the issue is not resolved. Could this be a hardware issue with the phone?
iPhone 11, iOS 14
Hello,
You would have to get the phone checked. If you bought it at a retail outlet, take it back so that they can check it.
Otherwise, you generally have 14 days to return it.
Good luck.
Hello,
You would have to get the phone checked. If you bought it at a retail outlet, take it back so that they can check it.
Otherwise, you generally have 14 days to return it.
Good luck.
iphone 11 att randomly restarting
