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We have a company owned Macbook Pro. The laptop was turned in by an ex colleague but now that I want to reinstall it or even turn it on I need a password. The old owner doesn't remember the password and is no help.
Rebooting with cmd+r is not working because first it needs the password. I can't get around the password screen. How do I reboot this?
Hopefully someone can help!
Regards,
Jaap
MacBook Pro
jaap32 wrote:
We have a company owned Macbook Pro. The laptop was turned in by an ex colleague but now that I want to reinstall it or even turn it on I need a password. The old owner doesn't remember the password and is no help.
Rebooting with cmd+r is not working because first it needs the password. I can't get around the password screen. How do I reboot this?
Hopefully someone can help!
Regards,
Jaap
I suspect you will have to get help from the IT depart of your company—
any managed device bound to Enterprise, mobile, active directory list, etc you do not necessarily have full admin permission to make modifications.
jaap32 wrote:
We have a company owned Macbook Pro. The laptop was turned in by an ex colleague but now that I want to reinstall it or even turn it on I need a password. The old owner doesn't remember the password and is no help.
Rebooting with cmd+r is not working because first it needs the password. I can't get around the password screen. How do I reboot this?
Hopefully someone can help!
Regards,
Jaap
I suspect you will have to get help from the IT depart of your company—
any managed device bound to Enterprise, mobile, active directory list, etc you do not necessarily have full admin permission to make modifications.
How to reset a Macbook Pro with a forgotten password
