You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to check received refund of apple store prayment from apple

how to check received the refund money from the apple store ?


[Image Edited by Moderator to Remove Personal Information]



Posted on Feb 5, 2021 5:51 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2021 8:55 PM

"After you request a refund, you'll receive an update [as to whether you have been granted a refund] within 48 hours." If your request is granted "the time it takes for the money to appear on your account or statement depends on the payment method." Refunds go back to the method used to make the payment originally. Check the records for whatever account you used to make the payment originally. However, note the lag time between being notified about a refund and money actually appearing in an account:


- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement.


You can sign into https://reportaproblem.apple.com to check the status of your refund request.


From: How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904


If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.


1 reply
Question marked as Top-ranking reply

Feb 5, 2021 8:55 PM in response to nuraqma

"After you request a refund, you'll receive an update [as to whether you have been granted a refund] within 48 hours." If your request is granted "the time it takes for the money to appear on your account or statement depends on the payment method." Refunds go back to the method used to make the payment originally. Check the records for whatever account you used to make the payment originally. However, note the lag time between being notified about a refund and money actually appearing in an account:


- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement.


You can sign into https://reportaproblem.apple.com to check the status of your refund request.


From: How long refunds from the App Store or other Apple services take - https://support.apple.com/HT210904


If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.


How to check received refund of apple store prayment from apple

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.