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WGBj Author

Level 1

4 points

my iPhone doesn't show up on iTunes

my iPhone doesn't shoe on iTunes

iPhone XS

Posted on Feb 7, 2021 11:48 AM

Top-ranking reply

Lawrence Finch

Level 10

210,764 points

Posted on Feb 7, 2021 11:50 AM

Is your phone currently working? If it is it should show up in iTunes, unless you have a Mac with Catalina or Big Sur; then it should show up in Finder.

If your phone is disabled it will not show up in iTunes unless you follow the procedure below:

See this Apple support link ➡️ If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

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my iPhone doesn't show up on iTunes

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