You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

I got charged for an app I never even downloaded

I got charged for a app I never even downloaded. What should I do?

Posted on Feb 7, 2021 2:20 PM

Reply

Top-ranking reply

Level 10

684,609 points

Posted on Feb 7, 2021 2:42 PM

See the Apple Support article(s) below. Link to contact Apple Support in the article.

Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem.

How long refunds from the App Store or other Apple services take.

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

684,609 points

Feb 7, 2021 2:42 PM in response to hank122

See the Apple Support article(s) below. Link to contact Apple Support in the article.

Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem.

How long refunds from the App Store or other Apple services take.

Reply

I got charged for an app I never even downloaded

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up