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Level 1

8 points

my iTunes says it’s disabled

my iTunes says it’s disabled so I’m not able to download anything. My payment details are updated though. Not sure what to do

iPhone 11 Pro

Posted on Feb 7, 2021 3:43 PM

Top-ranking reply

Level 10

418,855 points

Posted on Feb 7, 2021 8:50 PM

Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

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