You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I bought an Ipad from someone and activation lock is on and i dont know what to do

I bought an Ipad from someone and activation lock is on and i dont know what to do

Posted on Feb 7, 2021 6:57 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2021 5:35 AM

There is very little that you can do...


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community

3 replies
Question marked as Top-ranking reply

Feb 8, 2021 5:35 AM in response to bruna1802

There is very little that you can do...


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community

Feb 7, 2021 7:05 PM in response to bruna1802

If you purchased this iPad from someone and is user activation locked to some unknown Apple ID/password, if you cannot reach this someone to attempt to get this needed unlocking info, then this iPad is a dead, useless device to you.

You will never get this iPad to work for you.

No one here can help you. Apple will NOT help you!

If you can't get yout money back, then recycle the device.


Sorry.


I bought an Ipad from someone and activation lock is on and i dont know what to do

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.