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smithby2 Author

Level 1

4 points

So I let Mac update my MacAir and now it does not recognize my printer! No info is given to help me figure out how to fix the problem, it just no longer works. So glad I did not update the other 4 Macs I own and won't be. Anyone got any idea's?

So I let Mac update my MacAir and now it does not recognize my printer! No info is given to help me figure out how to fix the problem, it just no longer works. So glad I did not update the other 4 Macs I own and won't be. Anyone got any idea's or have any knowledge of a printer replacement program?

My non-updated Mac will still print which leads me to believe that it was the update. Sadly, this is the Mac I used for work and print from 99% of the time. I need it to work like pre-update.

MacBook Air 13″, macOS 10.15

Posted on Feb 8, 2021 12:03 PM

Top-ranking reply

BDAqua

Level 10

245,441 points

Posted on Feb 8, 2021 12:06 PM

You don't say updated & to what it updated to, or what printer it is.

Check the manufacturers site to see if they updated drivers to install.

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So I let Mac update my MacAir and now it does not recognize my printer! No info is given to help me figure out how to fix the problem, it just no longer works. So glad I did not update the other 4 Macs I own and won't be. Anyone got any idea's?

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