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qazwxx13 Author

Level 1

8 points

ipad not charging

ipad turned off; wont charge. shows battery screen when i plug it in, then it disappears. been plugged in for an hour. do i need to go to apple support? i bought a new charger and everything :(

iPad Pro, iPadOS 13

Posted on Feb 9, 2021 4:52 PM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

288,752 points

Posted on Feb 10, 2021 8:52 AM

If you are experiencing charging issues, this support page may be helpful:

If your iPad won't charge – Apple Support

Should you continue to experience difficulties, your best way forward would be to take your iPad, Power Adapter and charging cable along to the Genius Bar at your local Apple Store - where the technicians will be able to test and assess your kit for faults.

Alternatively, you might directly contact Apple Support for advice. You’ll find the Contact Support link at top-right of this page.

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