Itunes wont connect

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Level 1

8 points

Itunes wont connect

itunes doesnt open. It shows “cannot connect to itunes store”. It has been like this since purchase. The date and time setting are fine and ipad is updated to the latest version

iPad Pro, iPadOS 14

Posted on Feb 10, 2021 5:51 AM

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Answer 1

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Limnos

Level 10

417,949 points

Feb 10, 2021 8:15 AM in response to thahey796

Good day thahey,

Read the suggestions in this support document:

"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400

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Answer 2

thahey796 Author

Level 1

8 points

Feb 10, 2021 8:24 AM in response to Limnos

Dear Limnos,

Thanks for the suggestions. However, I had read that document earlier and followed all those steps. None of those worked for me. Due to this I cant seem to get yt app and my google drive app on the ipad.

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Answer 3

Limnos

Level 10

417,949 points

Feb 10, 2021 10:13 AM in response to thahey796

All the steps?

"If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

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Itunes wont connect

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