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Printing from iPad

iPad and iPhone no longer recognize my Eason printer as an AirPrint printer. Is ther an app that solves this problem?

iPad Pro, iPadOS 14

Posted on Feb 11, 2021 9:14 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2021 9:19 AM

If your AirPrint printer was previously working with your iPad and iPhone, adding an App isn’t going to resolve the problem.


As described, your WiFi Router may be unexpectedly blocking Apple Bonjour traffic on you local network.


You may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:


  • WiFi Router
  • Upstream wired Network Switch(es)
  • WiFi Access Points / Network Extenders
  • Other fixed infrastructure devices - such as Printers
  • Client devices


Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of your iPad and iPhone:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



1 reply
Question marked as Top-ranking reply

Feb 11, 2021 9:19 AM in response to PWONEIL

If your AirPrint printer was previously working with your iPad and iPhone, adding an App isn’t going to resolve the problem.


As described, your WiFi Router may be unexpectedly blocking Apple Bonjour traffic on you local network.


You may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:


  • WiFi Router
  • Upstream wired Network Switch(es)
  • WiFi Access Points / Network Extenders
  • Other fixed infrastructure devices - such as Printers
  • Client devices


Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of your iPad and iPhone:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



Printing from iPad

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