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I need to take a restrictions passcode off. It’s the not same as the passcode to open the iPad so I don’t know what to do.
iPad Air, iOS 12
If you or a member of your Family Sharing group have a mobile device running iOS or iPad OS 13.4 or later, or a Mac running Catalina 10.15.4 or later, read this support article for instructions on what to do "If you forgot your Screen Time passcode". Click here --> https://support.apple.com/HT211021
If you still have issues resetting your Screen Time passcode, contact Apple Support.
https://support.apple.com/contact
OR
If you are running earlier systems you will have to read this Apple Support document about what to do "If you forgot the passcode on your iPhone, or your iPhone is disabled". Click here then select your device type if necessary --> http://support.apple.com/HT204306 - Also has links for what to do for an iPad or an iPod touch.
This will erase the device. You can restore your device from a backup but the backup has to date from before you set the forgotten passcode or it too will be restored.
On the remote contingency you are asked for your Apple ID and password AND you have forgotten those:
If you forgot your Apple ID, click here --> https://support.apple.com/HT201354
If you forgot your Apple ID password, click here --> https://support.apple.com/HT201487
To jump directly to the site to help you recover forgotten account information, click here -->- http://iforgot.apple.com/
What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071
If you still need help:
- Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - https://support.apple.com/HT204169
If you or a member of your Family Sharing group have a mobile device running iOS or iPad OS 13.4 or later, or a Mac running Catalina 10.15.4 or later, read this support article for instructions on what to do "If you forgot your Screen Time passcode". Click here --> https://support.apple.com/HT211021
If you still have issues resetting your Screen Time passcode, contact Apple Support.
https://support.apple.com/contact
OR
If you are running earlier systems you will have to read this Apple Support document about what to do "If you forgot the passcode on your iPhone, or your iPhone is disabled". Click here then select your device type if necessary --> http://support.apple.com/HT204306 - Also has links for what to do for an iPad or an iPod touch.
This will erase the device. You can restore your device from a backup but the backup has to date from before you set the forgotten passcode or it too will be restored.
On the remote contingency you are asked for your Apple ID and password AND you have forgotten those:
If you forgot your Apple ID, click here --> https://support.apple.com/HT201354
If you forgot your Apple ID password, click here --> https://support.apple.com/HT201487
To jump directly to the site to help you recover forgotten account information, click here -->- http://iforgot.apple.com/
What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071
If you still need help:
- Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - https://support.apple.com/HT204169
There is a restrictions passcode on my iPad that I need to take off. How do I take it off if I don’t remember it?
