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I bought a new IMac in November 2020. I was promised a one year subscription to AppleTV. I tried to access AppleTV on my TV but it kept telling me that I had to pay $4.99 a month for it. Plus it said it was for Apple+TV. I did not want the + just the AppleTV. If you look over my account you will see that I never had a chance to even use your AppleTV.



50UN7300AUD,

Posted on Feb 12, 2021 10:19 PM

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Question marked as Top-ranking reply

Posted on Feb 13, 2021 4:07 AM

The offer is for a subscription to Apple TV+, not Apple TV.

The offer has to be redeemed within the first three months, or it will expire.


Read here how to redeem: Apple TV+ - One Year Offer - Apple

Read here about the conditions: Apple TV+ one year offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotional trial of Apple TV+ - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 13, 2021 4:07 AM in response to Alamedafrances

The offer is for a subscription to Apple TV+, not Apple TV.

The offer has to be redeemed within the first three months, or it will expire.


Read here how to redeem: Apple TV+ - One Year Offer - Apple

Read here about the conditions: Apple TV+ one year offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotional trial of Apple TV+ - Apple Support

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