You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to update a iphone

unable to updating software

iPhone 6s, iOS 11

Posted on Feb 13, 2021 7:21 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2021 7:26 AM

In addtion to what kb1951 noted,


"If you need more space for an update" click here --> https://support.apple.com/HT203097

Things to try (read the link to get more details):

Plug your device into your computer to update using your computer.

Delete content from your device and try to update again.

Manage the storage on your device with recommendations. Settings > General > [device] Storage > Scroll to the Recommendations


There are related tips in this document:


If your iPhone, iPad or iPod touch won’t update - Apple Support - "You might be unable to update your iPhone, iPad, or iPod touch wirelessly — or over the air — for one of these reasons."

https://support.apple.com/HT201435

2 replies
Question marked as Top-ranking reply

Feb 13, 2021 7:26 AM in response to sama85

In addtion to what kb1951 noted,


"If you need more space for an update" click here --> https://support.apple.com/HT203097

Things to try (read the link to get more details):

Plug your device into your computer to update using your computer.

Delete content from your device and try to update again.

Manage the storage on your device with recommendations. Settings > General > [device] Storage > Scroll to the Recommendations


There are related tips in this document:


If your iPhone, iPad or iPod touch won’t update - Apple Support - "You might be unable to update your iPhone, iPad, or iPod touch wirelessly — or over the air — for one of these reasons."

https://support.apple.com/HT201435

Unable to update a iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.