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I forgot the passcode for my IPad I have the serial number receipts can I backup my data whist locked out and restore the device?

I forgot the passcode for my IPad I have the serial number receipts can I backup my data whist locked out and restore the device?

Posted on Feb 15, 2021 2:38 AM

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Question marked as Top-ranking reply

Posted on Feb 15, 2021 2:47 AM

If the iPad is locked - and you have forgotten the Passcode - it is too late to create a backup.


iOS/iPadOS has an encrypted filesystem. Your passcode unlocks the encryption keys that allow the Operating System to access your encrypted data. No passcode = no encryption keys = no access to data.


If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Any locally stored data will be unavoidably erased, however, you’ll be able to restore your data from a pre-existing iCloud or iTunes backup at the end of the procedure.


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com



1 reply
Question marked as Top-ranking reply

Feb 15, 2021 2:47 AM in response to Appzzy

If the iPad is locked - and you have forgotten the Passcode - it is too late to create a backup.


iOS/iPadOS has an encrypted filesystem. Your passcode unlocks the encryption keys that allow the Operating System to access your encrypted data. No passcode = no encryption keys = no access to data.


If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Any locally stored data will be unavoidably erased, however, you’ll be able to restore your data from a pre-existing iCloud or iTunes backup at the end of the procedure.


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com



I forgot the passcode for my IPad I have the serial number receipts can I backup my data whist locked out and restore the device?

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